We combine qualitative and quantitative research to discover opportunities for innovation. By collaborating with your team and with real customers we define compelling and coherent service strategies. We run prototypes and service simulations to test our ideas early and often.
Today great customer experiences run across channels, applications, physical locations and digital devices. Inspired by gamification, new technology and storytelling we make things work together and ensure that people connect on an emotional level with your brand, your services and your products.
A maker attitude runs through our veins. We start the collaboration between design and technology from day one! Our developers build the experience of digital products to support your services. As part of an ecosystem of different companies we have expert reinforcements close-by, ready to take on any assignment.
At Knight Moves, we believe that carefully designed service experiences make the difference.
They trigger people’s natural curiosity and motivation. They make them return to the same brand.
Again and again.
Do you want to offer your customers great services and experiences too?Contact us!