Knight Moves was asked to grant a project for the International Design Workshop Week organized by the University of Antwerp. During one week (13 February – 17 February 2017) students product development were working on how to make the grant-process more accessible and intuitive for citizens.
The students were immediately curious about what service design is and all the things related to the topic. They interviewed citizens about their experiences with grants, they made awesome customer journeys, applied some brainstorm techniques to the subject and finally presented the outcome on the festive closing event.
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