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Senior Service Designer

Knight Moves is looking for a senior Dutch speaking service designer to take on challenging service design projects. You will have a lot of opportunity to shape the services and experiences of tomorrow. The diverse nature of service design will ensure a dynamic job.

Responsibilities

Conduct design research and report insights through visuals and data.
Organise and facilitate design workshops.
You can take the lead in designing and implementing new services and service improvements together with a team of designers
Design new service concepts and communicate them effectively through customer journeys, service blueprints, UX prototypes, videos, presentations.
Plan and run user tests and feedback sessions.
Stay up to date of service design trends.

Your profile

Have a minimum of 3 years experience in a similar role.
Experience in facilitation and co-creation is a key requirement for this job.
You have proficiency in at least one form of digital prototyping.
You can think and act from the client's perspective.
Experience in design thinking and innovation methods.
You master the Dutch language, French is a plus.

We offer

A chance to shape the culture of a well-known design studio.
A diverse range of challenging projects for high-profile brands.
An experienced group of creative professionals to team up with.
A lot of room for self-development.
A competitive salary package with great benefits.
An inspiring work location in Gent as part of a creative ecosystem of companies.

If this position excites you and you are up for the challenge, please drop us a message and be sure to include your CV and portfolio.

Apply now

Internships & Open applications

Do you want to learn more about service design? We're always interested to meet new talent. Tell us your motivation and include your CV and a portfolio of your work. We offer positions in research, design and development of digital services.