Date
15 October 2025 and 16 October 2025
Location
De Winkelhaak — Antwerp
Language
Dutch
Sometimes delivering successful services means changing the way you work. During this two-day training you will get the tools and knowledge to realise these changes. You will be introduced to the main principles of service design and you will use methods and techniques to create successful services in your organisation! In short, at the end of the training, you will know how to design your services to suit your users.
15 October 2025 and 16 October 2025
De Winkelhaak — Antwerp
Dutch
An introduction to the key principles of service design in a practical way
Hands-on methods and techniques to get started in your own organisation.
Focus on the entire end-to-end service delivery.
This is an introduction to service design, meant for project managers, analysts, innovation managers, designers, change managers… who:
Aside from our service design training, we also organise trainings for companies and teams. For more information, send an email to stina@knightmoves.be
“I attended this top training on service design by Leap Forward. Perfect balance between theory and practice, enthusiastic speakers, a lot of knowledge gained, great fellow students … Too bad not all trainings are like this one!”
We believe it is important that this training is accessible to a diverse audience, which is why we have a flexible pricing model. In this way, we hope to give more people the opportunity to take this course. Please feel free to send an email to enquire which price applies to you.
We partnered up with KMO-portefeuille, which means you can get a 40% discount on this training. More information here.