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What is service design?

A methodology in which we consciously design a complete service from the perspective of the user. We do not look in isolation to the separate parts, but at the holistic whole that results in one experience. We do this through real user insights in co-creation with the relevant stakeholders.

Who we’ve worked with

We are proud to collaborate with the people behind these brands.

  • Logo of the Flemish Government
  • Logo of Acerta
  • Logo of Roularta
  • Logo of GO! onderwijs or GO! education of the Flemish Community
  • Logo of the Royal Museum of Fine Arts Antwerp
  • Logo of C&A
  • Logo of the city of Bruges
  • Logo of the city of Antwerp
  • Logo of the National Office for Social Security in Belgium

Our allies

Together with Little Miss Robot, Once and Fluo we make Leap Forward, a design and innovation group that helps you deliver breakthrough products, services and experiences to your customers in a consistent way.

We’re also part of De Cronos Groep, where we can find reinforcements in all kinds of expertise when we need it.