City of Bruges
From user research to customer-centric, digital services.
City of Sint-Niklaas
A digital enterprise counter to apply for permits and other products.
Royal Museum of Fine Arts Antwerp
Creating a customer-centric visitor flow
The Flemish Building Passport
Everything you need to know about your home in one single location
Flemish agency for energy and climate
Make the complex Energy Performance Certificate understandable for all users
Acerta
Evidence-based segmentation for optimised service packages
Muntpunt library in Brussels
An improved reservation system for the Muntpunt experience library
Bebat
Making processes for companies more user-friendly through a survey and focus groups.
GO! Education of the Flemish Community
Future proof education in co-creation with students and teachers
University of Ghent
Simplifying the way students search for their future education
Social services Ghent
Stimulating co-creation with homeless youth in search for effective housing solution
Municipality of Zedelgem
Co-creating a citizen centred service offering for the town and social services of Zedelgem
AHOVOKS
In-house service design skill building
City of Antwerp
Co-creating a smart mobility platform for the city of Antwerp