Date
16 May 2019
Location
Ghent
Language
English
Price
Free, but registration is required!
Increasing automation in our workplaces, demographic shifts and a customer-based economy are drastically changing the way we work. In order for people to keep up we will need a very different set of skills, particularly those that are unique to humans: imagination, creativity, curiosity, emotions and social relationships. How will we bring this skills transition into our jobs, and which implications will this have for employees, employers and organisations?
The speakers
Service Republic, Cork County Council
Julianne Coughlan is Service Design Manager at Service rePublic, the service design and innovation centre of Cork County Council. She will talk about the transformation that they went through during the implementation of this new unit.
McKinsey Design
Eline is Senior Strategist & Researcher at McKinsey Design. She will talk about how organisations can get ready for the future by humanising jobs, with a focus on employee experience.
18:00
Welcome
19:30
Julianne Coughlan
20:00
Eline Ermens
20:30
Round Table Session
21:00
The Final Act