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About this 7th edition

Increasing automation in our workplaces, demographic shifts and a customer-based economy are drastically changing the way we work. In order for people to keep up we will need a very different set of skills, particularly those that are unique to humans: imagination, creativity, curiosity, emotions and social relationships. How will we bring this skills transition into our jobs, and which implications will this have for employees, employers and organisations?

The speakers

The speakers

Julianne Coughlan

Service Republic, Cork County Council

Julianne Coughlan is Service Design Manager at Service rePublic, the service design and innovation centre of Cork County Council. She will talk about the transformation that they went through during the implementation of this new unit.

Eline Ermens

McKinsey Design

Eline is Senior Strategist & Researcher at McKinsey Design. She will talk about how organisations can get ready for the future by humanising jobs, with a focus on employee experience.

Agenda

18:00

Welcome

Marketplace, food & drinks

19:30

Julianne Coughlan

Service Republic, Cork County Council

20:00

Eline Ermens

McKinsey Design

20:30

Round Table Session

Debate

21:00

The Final Act

Networking

Special thanks to our partners