Date
4 October 2018
Location
Brussels
Language
English
Price
Free, but registration is required!
About this 6th edition
As we shifted from a product-based economy into a service-based economy, customers are more and more pampered with good services. To be successful, companies need more than ever to offer services that exceed the expectations of people. Because of this, becoming user-centred has become essential for many organisations. In this edition we will be inspired by how different organisations have brought Human Centred Design into their core businesses.
The speakers
These two speakers will bring their expertise to the arena and inspire our audience with their learnings and thoughts.
Olga Scupin
FUXBLAU
Olga is co-founder and Managing Director of Fuxblau, a service design consultancy in Berlin. She will share concrete cases on how Fuxblau has helped both large organisations and small start-ups to become more user-centred.
Kara Kane
Government Digital Service (GOV.UK)
Kara works with the User Centred Design community across the UK government to help departments grow UCD capability and share best practices across government.
The Marketplace
These merchants will bring inspiring projects and cases to the Marketplace, to let you see, explore and experience the topic of the evening.
Agenda
18:00
Welcome
Marketplace, food & drinks
19:30
Olga Scupin
FUXBLAU
20:00
Kara Kane
Government Digital Service (GOV.UK)
20:30
Round Table Session
Debate
21:00
The Final Act
Networking
