ARENA - A patient's journey
About this 11th edition
Today we look at health holistically and include emotional and mental wellbeing. Unfortunately, our social workers, general practitioners, mental health facilities and hospitals are under a lot of pressure. Ideally, we can prevent certain risks; this is not just down to the individual but a community effort. And even when we need treatments, the experience can still be vastly improved. We believe service design can help us to design with health in mind from prevention, treatment to follow-up.
Wednesday 25 October 2023, 18:00h
Lange Winkelhaakstraat 26
Free! But registration is needed.
These speakers will bring their expertise to the arena and inspire our audience with their learnings and thoughts.
John co-designs complex services with senior management. Johns approach focuses on person centered systems thinking, Human Learning Systems. He runs workshops, contributes to advising, research and publications on transformation.
Pleuntje has a background in human geography and interior architecture, and a PhD in Architecture from KU Leuven. Her research focused on how the experience of people affected by cancer can inform human-centred design of cancer care facilities.
What is ARENA?
ARENA is a free one-evening conference for professionals. Twice a year we choose a topic that we find relevant in our society and where service design could play a role. We invite two speakers to share their expertise from different perspectives. Our previous editions covered topics such as digital transformation, accessibility, the future of work, human-centred organisations, education, etc.
An evening full of inspiration and action (some networking, food & drinks as a bonus). See you in the ARENA!
Special thanks to our partners
ARENA - Designing for trust26 April 2023 | Ghent
All service providers want to be trusted, but trust in the digital era needs to be earned.
ARENA - Inclusive digital transformation26 Oct 2022 | Brussels
Building a hopeful digital future
ARENA - Accessibility08 Oct 2019 | De Winkelhaak
Integrating accessibility in your organisation