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About this 11th edition

Today we look at health holistically and include emotional and mental wellbeing. Unfortunately, our social workers, general practitioners, mental health facilities and hospitals are under a lot of pressure. Ideally, we can prevent certain risks; this is not just down to the individual but a community effort. And even when we need treatments, the experience can still be vastly improved. We believe service design can help us to design with health in mind from prevention, treatment to follow-up.

The speakers

These speakers will bring their expertise to the arena and inspire our audience with their learnings and thoughts.

John Mortimer

Service Designer & Business Consultant working on Buurtzorg

John ontwerpt complexe diensten samen met het senior management. Johns aanpak is gericht op persoonsgericht systeemdenken, Human Learning Systems. Hij geeft workshops, draagt bij aan advies, onderzoek en publicaties over transformatie.

Pleuntje Jellema

Postdoc researcher, KU Leuven, Dept. of Architecture, Research[x]Design group

Pleuntje heeft een achtergrond in sociale geografie en interieurarchitectuur en een PhD in Architectuur. Haar onderzoek focust op hoe de ervaring van mensen die getroffen zijn door kanker het mensgerichte ontwerp van zorgfaciliteiten kan beïnvloeden.

Agenda

18:00

Welkom

Food & drinks & networking

19:30

John Mortimer

Service Designer & Business Consultant working on Buurtzorg

20:00

Pleuntje Jellema

Postdoc researcher, KU Leuven, Dept. of Architecture, Research[x]Design group

20:30

Round Table sessie

Debate

21:00

The final act

Networking

What is ARENA?

ARENA is a free one-evening conference for professionals. Twice a year we choose a topic that we find relevant in our society and where service design could play a role. We invite two speakers to share their expertise from different perspectives. Our previous editions covered topics such as digital transformation, accessibility, the future of work, human-centred organisations, education, etc.

An evening full of inspiration and action (some networking, food & drinks as a bonus). See you in the ARENA!

Questions? Contact our knights yalenka@​knightmoves.​be or anouk@​knightmoves.​be.

Special thanks to our partners