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ARENA - A patient's journey

Designing with Health in Mind.

About this 11th edition

Today we look at health holistically and include emotional and mental wellbeing. Unfortunately, our social workers, general practitioners, mental health facilities and hospitals are under a lot of pressure. Ideally, we can prevent certain risks; this is not just down to the individual but a community effort. And even when we need treatments, the experience can still be vastly improved. We believe service design can help us to design with health in mind from prevention, treatment to follow-up.

  • When

    Wednesday 25 October 2023, 18:00h

  • Where

    De Winkelhaak
    Lange Winkelhaakstraat 26
    2060 Antwerpen

  • Language

    English

  • Price

    Free! But registration is needed.

Book your seat
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The speakers

These speakers will bring their expertise to the arena and inspire our audience with their learnings and thoughts.

John Mortimer Service Designer & Business Consultant working on Buurtzorg

John co-designs complex services with senior management. Johns approach focuses on person centered systems thinking, Human Learning Systems. He runs workshops, contributes to advising, research and publications on transformation.

Pleuntje Jellema Postdoc researcher, KU Leuven, Dept. of Architecture, Research[x]Design group

Pleuntje has a background in human geography and interior architecture, and a PhD in Architecture from KU Leuven. Her research focused on how the experience of people affected by cancer can inform human-centred design of cancer care facilities.

Agenda

18:00
Welcome Food & drinks & networking
19:30
John Mortimer Service Designer & Business Consultant working on Buurtzorg
20:00
Pleuntje Jellema Postdoc researcher, KU Leuven, Dept. of Architecture, Research[x]Design group
20:30
Round Table Session Debate
21:00
The Final Act Networking

What is ARENA?

ARENA is a free one-evening conference for professionals. Twice a year we choose a topic that we find relevant in our society and where service design could play a role. We invite two speakers to share their expertise from different perspectives. Our previous editions covered topics such as digital transformation, accessibility, the future of work, human-centred organisations, education, etc.

An evening full of inspiration and action (some networking, food & drinks as a bonus). See you in the ARENA!

Questions? Contact our knights yalenka@knightmoves.be or anouk@knightmoves.be.

Special thanks to our partners

  • Hyperion logo

Photo gallery

Here are some moments of the evening.

Call To Action

Interested? Don't forget to register!